2. Love’em or Lose’em: Getting Good People to Stay?—?Beverly Kaye and Sharon Jordan-Evans

Retention is key in today’s workplace, where replacing a worker is more expensive than attempting to keep one. Since employees who walk out the door cost their companies up to 200 percent of their annual salaries to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement is a second serious and costly issue. The fifth edition of the book has been revised and updated throughout and includes many more international examples, reflecting the fact that Love ’Em or Lose ’Em is available in twenty-two languages.