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Adapting People Practices To Macro-Economic Trends Critical

Our goal should be to create a thriving, respectful and participative culture that values humans and create a community of individuals invested in each other's success.says Shweta Mohanty - Head of Human Resources: India - SAP

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Reflecting into the HR trends for the year gone by shows how the corporate world landscape has seamlessly transitioned into a new era. The HR trends we have been noticing since the past 3 years were supposed to be temporary measures to overcome the challenges of the pandemic era, but they have rather solidified their position within the industry.

Some of the key changes that occurred and stayed for the greater good in 2023 include:

Employee Wellbeing: The profound impact of the Covid crisis underscored the importance of fostering a resilient and supportive work environment. Recognizing that employees are the heartbeat of any successful enterprise, organizations have begun to acknowledge the critical role that mental and emotional health play in overall productivity and job satisfaction. Employee well-being, with a particular emphasis on mental and emotional health, has ascended to the forefront of organizational priorities. Companies are implementing comprehensive wellbeing programs, encouraging a healthy work-life integration.

Inclusion & Belongingness: The pandemic accentuated the need for empathetic leadership and diverse perspectives to navigate unprecedented challenges. Recognizing that an inclusive culture not only enhances employee well-being but also drives creativity and productivity, organizations made concerted efforts to prioritize diversity, equity, and inclusion. Investing in this space is crucial not only for moral imperatives but also for optimizing business performance.

Flexibility at work: When a company implements hybrid work culture, it is basically implying that their employees have diverse needs and preferences regarding their work arrangements, allowing for a more personalized, yet structured approach. Organizations relooked at “why” of office presence and started to invest in strategies that makes coming to office worthwhile – driving collaboration, innovation, and team synergies.

Reimagining Workforce design: 2023 proved to us that there is a growing disconnect between existing talent, operating models and market realities. With profitability and margins under threat across organisations, there is a need to focus on assigning resources more effectively to where they matter the most. HR Leaders need to look organizational structure, layers, roles and responsibilities and talent fungibility. Reimaging workforce design will improve organizational health and enable better & faster decisions. It will also lead to trust and empowerment in the organisation.

Upskilling and reskilling: The dynamic nature of the global workforce, rapid technological advancements and evolving job landscapes accelerated the paradigm shift towards reskilling, upskilling and skill-based hiring as paramount strategies for organizational resilience and creating a versatile and adaptable workforce. Because of the new age technologies, employers are no longer interested in traditional degree holders they are rather hunting for someone who is skilled to use those new age technologies and get the job done. Continuing to invest in reskilling and upskilling is essential for staying ahead in an ever-changing job market, fostering innovation, and empowering employees to navigate emerging challenges, thereby future proofing both individuals and the organizations they contribute to.

Tech driven HR: Last but not least, HR management is no longer focussed solely on managing relationships between two employees, but rethinking what aspects could be accessed via technology and what aspects needs the human touch. This trend involves employing AI and automation as an assistant to employees and not a replacement thereby emphasizing that the future of work lies in the collaboration between the creativity of human beings and the advancement of technology.

Companies must be compelled to rethink their strategies from the ground up. The intersection of technological advancements, sustainability imperatives, and a reshaped workforce necessitates a strategic shift that aligns with the emerging trends and demands of the market.

Care: While we are not new to the concept of companies investing in their employees' compensation, career, and culture, as we enter 2024, it’s high time that we factor in one more pillar: CARE. Companies need to go the extra mile to provide their employees with the support they need to maintain a holistic work environment. To ensure this, several initiatives can be taken that include, but are not limited to Holistic wellbeing of employees. Intentional and active listening to what employees need are paramount to providing care. Physical workplace amenities, mental and emotional support through 1-on-1 counselling, personalized and flexible benefits, and employee support groups are some of the ways we can create a workplace that Cares for its employees.

Community: Implementing a supportive framework for individuals from diverse background and preferences, for example, the LGBTQIA+ community, will help employees to feel more belonged at workplace. Creating policies, practices and channels to reach out will help to encounter hostility or discrimination at work. Additionally, engaging with your coworkers is extremely important to creating a fun and vibrant work environment. It also helps in sharing professional experiences, thereby creating a healthy learning space. Respecting individual purpose through entrepreneurial sabbatical, family-care responsibilities, or dedicated time for personal pursuits, ensures a well-rounded and fulfilling life beyond work.

Macro-economic Dynamics: Macro-economic dynamics exert a profound influence on organizational and people practices, shaping strategies, decision-making, and overall workplace dynamics. Fluctuations in economic conditions, such as recessions or periods of growth, impact business operations, budgeting, and resource allocation. Adapting people practices to macro-economic trends is critical for organizational resilience, ensuring that strategies align with the broader economic landscape and enabling agile responses to external challenges and opportunities.

Looking ahead, top 3 HR trends will include technology driven HR for seamless assistance to employee, people analytics to make data driven decision, and DEI management for creating a workplace where everyone belongs. Ultimately, our goal should be to create a thriving, respectful and participative culture that values humans and create a community of individuals invested in each other's success.

Disclaimer: The views expressed in the article above are those of the authors' and do not necessarily represent or reflect the views of this publishing house


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