New integration which aims to design that will create great experiences for growing distributed workforce

Photo Credit : constructive.net.au,

Workplace from Facebook and service now has announced a new integration which aims to design that will create great experiences for growing distributed workforce. Together Servicenow and workplace from Facebook will help to make work better for people by enabling organisations to streamline the communication between departmental leaders, executives and employees that will help to create more meaningful employee first experience.

With virtual agents, employees will be able to request support and receive updates on i-progress requests and will be able to connect with live agents when needed--all without leaving Workplace. Enhanced capabilities include:

ServiceNow Employee Campaigns integrated with Workplace from Facebook: Companies can now distribute relevant content to employees directly through their Workplace experience, as well as other channels, making it easier for employees to stay informed, engaged, and productive from anywhere and across any device.  

Workplace from Facebook Integration Spoke: Available as an IntegrationHub Spoke, customers can quickly create new integrations for Workplace from Facebook to meet their unique and evolving employee experience needs.

Companies delivering an employee experience can double customer satisfaction and increase profitability by 25% according to a study by MIT. IT tools are must for employees in desk-based roles and on front lines. Those IT tools must be consumer grade i.e. easy to use, integrated and Omnichannel.