Leveraging technology to enhance HR productivity
Technology continues to disrupt, creating new jobs and radically changing others. Now companies today face unprecedented technological change
ManpowerGroup India organised ManTLE 2018 -ManpowerGroup’s Talent Leadership Enclave 2018, an exclusive event that will bring to the fore the future of human resource in the wake of the changing business environment- Social, cultural, Economic and technological. ManTLE is an exclusive forum for Senior HR Professionals.
The event in Mumbai was architected around the influence of technology on HR Productivity which is resulting in new ways of working and spearhead change and transformation in organizations. Prashant Pandey – Country Manager - India, Right Management moderated the Panel that consisted of Geetha Ghaneckar - CHRO at Raheja Universal, Indrajeet Sengupta - CHRO JnJ and Rajesh Padmanabhan - CHRO at Welspun.
Technology continues to disrupt, creating new jobs and radically changing others. Now companies today face unprecedented technological change. To compete in the maelstrom of today’s markets, companies must transform. It is imperative for HR practitioners to gear up to be ahead of the curve.
Geetha Ghaneckar- chief human resources officer, Raheja Universal commented- Technology at the core has changed the way work gets done. HR as a function with the help of technology will become like a strategic partner for an organisation in the future. There will be people who will support real human interactions on basis of the data received through machines. Business technology and people are interfaced. HR can use data analytics on top of enterprise social networks to see how people engage and interact with each other through the lifecycle. Through these interactions, HR will be able to identify the negatively influenced team or the low engaged employees v/s the rest of the Organization. HR can immediately identify the stimuli and intervene and take action towards correcting the situation because you can never eliminate “Human” from Human Resource whatever maybe the technology advancement.
Commenting on “Is technology a real threat to employees and will result into loss of jobs”-Rajesh Padmanabhan - Director, Member- Group Council & Group CHRO, Welspun Group stated
“We need to now deal with a high-tech high-touch kind of blended model. Using data analytics the HR can intelligently predict and come up with plans for a challenge that is going to arise in the future. Analytics has the power to change the way your HR deals with critical challenges like attrition and performance management. Using big data HR can source out candidates that our conventional ways of recruitment could never do. How you bring the entire social engagement to make meaningful employee engagement is the future.
The biggest economic indicator which has to show a shift in the paradigm is how do we move from employable to employability? HR is a station and not a destination, what we are delivering is not jobs and career anymore, it's more about the experience.
In addition, Indrajeet Sengupta- Chief Human Resources Officer at Johnson & Johnson India & South Asia remarked- “Human factor is one of the largest pieces of why a business is successful. I don’t think 20 years ago we were less digital, it’s just that we did not know what data to look at, how to map the data. HR has more data than any other function of business and this data if understood well with the help of technology can really help organisations to take key decisions for their customers & employees. The ability to learn new skills and deploy them is far more important than being worried about what if machines or robots take away our jobs.
Prashant Pandey- Country Head, Right Management, ManpowerGroup India mentioned- “Companies who are very agile in terms of recognising what technology can do to their business models and are able to adopt them are more profitable than their competitors.”
In a VUCA era, what is more, important is that HR should continue on the path of transforming their organization’s engagement models, delivery capabilities and go-to-market approach to suit the fast-changing needs of technological transformation.