Citi Names Arjun Chowdhry as Head of Global Consumer Banking For India
He will join the Asia Consumer Leadership team, ensuring alignment with global and regional priorities and attracting the right talent to build world class teams. Arjun will report to Ashu Khullar, CEO, Citi India and Fabio Fontainha, APAC and EMEA Head of Retail Banking.
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Citi today announced the appointment of Arjun Chowdhry as Consumer Business Manager (CBM), Global Consumer Banking, India, effective January 8, 2021. Arjun will manage all of Citi’s consumer businesses including retail banking, wealth management, cards, and mortgages, in India. He will join the Asia Consumer Leadership team, ensuring alignment with global and regional priorities and attracting the right talent to build world class teams. Arjun will report to Ashu Khullar, CEO, Citi India and Fabio Fontainha, APAC and EMEA Head of Retail Banking.
In this role, Arjun will manage Citi's comprehensive set of consumer businesses in India, including credit cards, retail banking, wealth management, loans and mortgages, and will also be a part of the Asia Consumer Leadership team.
Arjun joined Citi as a Management Associate and has held diverse roles since then, starting with Consumer Operations, and has worked across Wealth Management, Suvidha (Citi At Work), NRI and Deposit products, Credit Cards, Loans & Payments. Arjun holds a B.Sc. (Hons) degree from St Stephen’s College, Delhi, and a PGDM (MBA) from the Indian Institute of Management (IIM), Bangalore.
Citi India’s Consumer Banking brings best-in-class product propositions and experiences to its customers. Citi follows a segment-led strategy with a clear focus on digitization of the entire banking life cycle, from acquisition through transactions and servicing, resulting in strong growth in new-to-bank clients, volume and wallet share. Citibank India continues to have the leadership in wealth management, being the largest foreign bank in terms of AUM. Citibank India has redefined digital engagement with a revamped Citi Mobile app. Digital is the most preferred channel for Citibank India’s consumer banking customer engagement, with about 75 percent of financially active customers accessing their accounts through the bank’s online portal and mobile app, over 96 percent transactions done via self-service.