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247around To Add 2000 Temporary Staff During Festive Season

The platform will assist the customers with installations, demonstrations, returns validation, maintenance, etc. during the festive period

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Intending to keep up with the heavy festive season sales and services of electronic goods and home appliances during Diwali, 247around, a digital post-purchase home appliance servicing platform is adding 200 service centers and 2000 temporary staff to its present capacity. The platform intends to fulfill the sale targets of popular eCommerce platforms; Flipkart and Amazon and offline brands like Sharp, Godrej, Akai, JVC, Wybor, Willett; and offline consumer electronics retail chains like Giriyas, Kohinoor, Satya, and Bajaj by ensuring uninterrupted after-sales services during this period.

247around acts as a backbone to its various brand partners including dealers, distributors, and e-commerce players.  It empowers them with analytical assistance and delivering best-in-class services such as installations, demonstrations, and repair and warranty services.

During this Diwali season, the tech-enabled platform will also be partnering up with offline brands like PHX, Houston, Vyom to help them get listed on Flipkart and Amazon and drive their PAN India presence by handling their service support and 4 hours of installations in local areas and within 48 hours in remote areas.

Speaking on the festive season preps, Mr. Nitin Malhotra, CEO & Co-Founder, 247around said, “247around closes nearly 45000 calls every month. But, Diwali is the time when Indian consumers splurge more on electronics and home-appliances due to eye-popping discounts offered by popular eCommerce websites. As a result, we end up closing 65000 calls within just 15 days. To complement the same we are adding on more service centers as well as temporary engineers to meet the escalating consumer demands and ensure best-in-class consumer experience without any pause. We will also be offering TAT- based incentives to these engineers to boost their morale and performance.”

"We will provide training to these temporary engineers through virtual classrooms along with personal interactions. We will also be offering TAT- based incentives to these engineers to boost their morale and performance," he added.

The installed base of home appliances in India is 3 billion units, of which more than $300 million come in for repairs every year. Thus, taking the Indian appliance after-sales support market to $4 billion.



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jobs temporary staff electronic goods

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